Samsung makes quality smart TVs, merely every once in awhile they have trouble connecting to the Internet. One of the more mutual alerts users report seeing is the "Unable to connect to Samsung server" error.

Unable To Connect To Samsung Server

If your Samsung TV says "Unable to connect to Samsung server" y'all need to reset your Network. To exercise this, start by borer on Source on your remote then become to Settings (gear icon lesser left) > Enter > General > Network > Reset Network. This will restore Network settings back to factory defaults.

I tried a handful of fixes before finding this one, but none of them worked for me long term. It wasn't until I actually reset the Network on my Samsung Goggle box that my internet connection was reestablished and remained connected.

Reset Network on Samsung TV

Sometimes, for whatsoever reason, your established connection fails and it simply needs to be deleted and reset up.

Once more, to exercise this, kickoff by tapping on Source on your remote then get to Settings (gear icon lesser left) > Enter > Full general > Network > Reset Network. This will restore your Network settings back to factory defaults.

Reset network on Samsung TV

This ways that if you lot currently take your WiFi Network name and countersign entered, it will be deleted from your Telly and you'll have to redo this process (which is what nosotros desire).

It volition take a minute to reset your Network but once it'southward done you'll be prompted to become back to Network Settings and sign back in, so take your WiFi Network name and countersign gear up.

While this fix will cease up working for the majority of yous, an unlucky few of you will need to try the additional troubleshooting steps detailed below.

Change DNS server number

Before trying this side by side fix, check several of your other WiFi connected devices to see if they are working. So take hold of your smart telephone and tablet, for example, and effort surfing the web.

If these devices are continued to WiFi and working well, then carry on with this fix. If not, skip this and move on to the reset router/modem step below.

For this fix, we are going to update your TVs DNS server number.

To do this, commencement by tapping Menu on your remote then go to Network > Network Condition. Your Television set will begin checking your wireless network connection.

This will likely fail given your connection issues and you should run across a popular-upward that says you're connected to the wireless network only not the Internet.

Become to IP Settings institute at the bottom of this pop-up then scroll downwardly to DNS Server. You should meet "viii.viii.8.eight" or "eight.viii.four.iv". If you don't see either of these, you need to change your DNS Server number to one of them!

Change DNS server number on Samsung TV

Afterward you make this change, your TV should connect again and the "Unable To Connect To Samsung Server" alert should get away.

Reset router/modem

If your router/modem isn't working correctly, your Samsung Television won't be able to connect to the Cyberspace.

Simply unplug the router for a few minutes and so plug it dorsum in. Information technology will accept a few minutes for the router to completely reset, but once it's back online, your Samsung Tv set should be able to connect to the Net once more.

If this doesn't work, you lot tin can attempt running an internet connection test. You may also need to movement the router a fleck closer to your Samsung TV for a stronger connection.

Every bit a terminal effort, y'all may have to actually hard reset your router/modem. There should be a small push on the router/modem itself that y'all can printing in with a paper clip or ball-point pen.

Continue in listen that you lot'll take to re-setup your WiFi from scratch and reconnect all your devices to the new network.

If you keep having internet connexion bug after unplugging your router/modem and a hard reset, you'll want to phone call your internet service provider'south customer service line for assistance.

Fix IP Setting to "Obtain automatically"

Sometimes network settings on your Samsung Tv get changed accidentally and a wrong configuration is actually what's causing this issue.

A prime number case of this is when the IP Setting is wrongly switched to "Obtain manually". This ways that you have to manually enter your IP accost, otherwise your TV won't connect to the Internet.

To check your IP Setting configuration, start by pressing Menu on your remote followed by Network > Network Status > IP Settings.

In IP Settings simply make sure it says "Obtain automatically". If it doesn't, change it!

Set IP Setting on Samsung TV to Obtain automatically

Power-cycle Samsung Television receiver

While this fix sounds far too obvious,merely unplugging your Samsung Television receiver from the wall socket is ane of the more common ways to go the "Unable To Connect To Samsung Server" error to become away.

The key hither is to actually wait a Full sixty seconds. Accept a little chip of patience and brand certain it'south been at to the lowest degree a minute before plugging it back in.

unplug Samsung TV from the wall

While the TV is unplugged, observe and hold the power button on your Samsung Television for xxx seconds. Make sure y'all are holding the ability push on your TV, and non your remote!

This volition aid to drain whatever remainder ability left in the Idiot box and allows the Tv to soft reset itself. This is different than simply switching the remote on and off!

Once you plug the TV dorsum in after the 60 seconds, power the TV back on and you should exist able to connect to the internet no trouble.

If you tin can, great! If you're all the same having problem, try the additional fixes detailed below.

Factory reset Samsung TV

If power-cycling your TV didn't work, it'south fourth dimension to try a full manufactory reset.

To reset your Samsung Television receiver to its factory settings, printing the Dwelling house button on your remote then become to Settings > General > Reset (for older models, go to Settings > Support > Self Diagnosis > Reset).

Enter your security Pivot ("0000"). Your Tv volition turn off then on again, displaying the initial setup screen.

If you forgot your TV's PIN, you lot can easily reset it with your remote control.

While the Boob tube is turned on, printing the following buttons on the remote control in the guild shown and it will reset your Pivot to "0000".

  • On the Samsung Smart Remote or Remote Control: Press +/- (Book) push button > Volume Up > Return > Book Downward > Render > Volume Up > Render
  • On the Standard Remote Control: Printing Mute > Volume Upward > Press RETURN > Volume Downwards > Press Return > Book Upward > Press RETURN

In one case it's washed restarting, allow your Samsung TV a few minutes to reconnect.

Yous'll nearly probable have to reenter your WiFi Network proper noun and password, but hopefully it'southward working over again!

Reset Samsung Smart Hub

The Samsung "Smart Hub" is basically merely the customizable app store for your TV.

A Smart Hub reset removes all information from your business relationship and returns the settings to their factory defaults.

To start clickSettings on your remote. If yous don't have a Settings push you lot tin printing the Menu push button instead.

Then go to Back up and finally Self Diagnosis. You should see an selection to Reset Smart Hub. Click on it.

reset Samsung smart hub

You will exist prompted to enter your Television set's Pivot. This will be "0000" unless you gear up one previously. In one case the PIN is entered, you volition reset your TVs Smart Hub settings.

At present that your Smart Hub is reset, try connecting your Samsung Boob tube to the internet once more.

Conclusion

If you lot own a Samsung smart TV and you're seeing the "Unable to connect to Samsung server" mistake, don't panic, at that place are several proven fixes you can attempt.

  • Reset Network on your Samsung Television receiver
  • Change the DNS server number on your Samsung TV
  • Reset your router/modem
  • Set IP Setting to "Obtain Automatically"
  • Power-cycle your Samsung TV
  • Manufacturing plant reset your Samsung Tv
  • Reset the Samsung Smart Hub

If you've tried every one of these fixes and goose egg has worked for you, you lot should get ahead and contact Samsung back up. They should be able to assist unblock you.

Were you able to fix the "Unable to connect to Samsung server" fault? If and so, let u.s.a. know how in the comments section below!